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Enbridge Gas requires a minimum 96 hours' notice (4 business days) to process and schedule Commercial temporary heat or inspection(s). Read the Guidelines and Factsheet to learn more.

During this challenging time, the health and safety of our customers and employees is our number one priority. Review the questions below and put the answer to these 3 questions in the "additional notes or instructions" field at the bottom of the form.

  1. Have you, or anyone on site, recently travelled outside of Canada (including the US) in the last 14 days?
  2. Do you or anyone at the premises have a flu-like illness (fever, cough, sore throat, muscle aches, and fatigue), or been sent home for displaying these symptoms?
  3. Have you or anyone at the premises had close contact with a person known to have COVID-19, is otherwise displaying flu-like symptoms or is suspected of having COVID-19?

Further, we ask that the premise be limited to our inspector(s) for the purpose of their inspection and activation.

Important: If you answer “Yes” to any of the Screening Criteria questions, we cannot attend the premise(s) at this time and will need to wait 14 days to re-schedule.