Enbridge Gas recommends completing Safety Violations through our online tool. You can also download an appliance safety violation notice and submit via email. Currently the HVAC Safety Violations Online Tool is only available to former Enbridge Gas service areas and is coming soon to former Union Gas service areas.

HVAC Safety Violations Online Tool

Use the HVAC Safety Violations Online Tool to easily submit clearances and safety violations in minutes. For further assistance and information, see the frequently asked questions and job aid.

  • Seamless real-time submissions and clearances.
  • Receive an instant email notification and reference number confirming that work has been submitted to Enbridge Gas.
  • Clear a safety violation – no paperwork.
  • A code selection drop-down menu.
  • Reporting options to keep track of recent activity.

Email Safety Violations

Greater Toronto Area: safety.gta@enbridge.com
Ottawa: safety.ottawa@enbridge.com
Niagara: safety.niagara@enbridge.com
Legacy Union Gas Customers: safety.london@enbridge.com