Policies, Procedures and Guidelines

Use these links to get your project started:

Call before you dig
Have a service line and meter installed
Have a new service activated for construction heat
Have an appliance inspected or meter activated 
Find out who to call if you have a question

Notice to Contractors - First Time Inspections 

For more information on contractor guidelines for promotion of Enbridge programs, please contact your Channel Consultant. 

Read our downloadable resources:

Application for Gas Service

Need gas service? Complete our online application form (residential services only).

Need to Tag a Problem Appliance?

If you've found an unsafe or faulty appliance, download the form below to tag the appliance:

Download our Appliance Warning Tag 

Email to:

Fax to: 

  • GTA: 416-495-6167 
  • Ottawa: 613-742-4612 
  • Niagara: 905-984-4987

If you have any questions, please call us toll free at 1-877-362-7434.