If your customer is converting to natural gas, we can install a natural gas service line and meter.

Follow these steps to start the process:

  1. Contact our Customer Connections Contact Centre at 1-888-427-8888 to check if there is gas available in your area.
  2. For a residential street service, please use our Residential Contractor Worksheet to gather the information required for the online application.
  3. Complete our online application. It is your responsibility to ensure that the customer understands and acknowledges the potential for additional charges for the installation of the street service. If you require assistance with the online application, please contact your local Channel Consultant or the Customer Connections Contact Centre at 1-888-427-8888.
  4. Ready the site for installation.  
  5. We'll then install your service line and meter.