Although natural gas is abundant, certain factors—such as supply and demand and even the weather—can affect how much it costs. Every three months we carefully review market prices, compare them with the rates customers currently pay and adjust rates up or down to reflect market changes.

Natural gas is still the best value for your energy dollar

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While the market prices of natural gas fluctuate based on things like higher use in colder weather, natural gas remains the best value for your energy dollar at about half the cost of electricity, oil, or propane, and natural gas prices are expected to remain competitive for years to come.

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The rates are approved by our regulator, the Ontario Energy Board (OEB), which ensures that they are fair and reasonable.


You pay what we pay—we pass the costs to buy natural gas from the market on to you without marking up the price.

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Natural gas provides great value and is still the most affordable fuel choice.

  Natural gas Heating oil Electricity Propane
1107 3301 1956 2793
*Based on 2,400 m3 annual consumption.

Support for customers

We’re committed to helping homes and businesses manage their natural gas bills. If you have concerns about paying your bill, support is available.

Enhanced payment plans

If you need more flexibility on payment dates and amounts, you can arrange to make installment payments to avoid late fees and disconnection.

Get a $500 emergency grant

If you’re having difficulty paying past-due bills, the Low Income Energy Assistance Plan (LEAP) provides a one-time payment of up to $500.

More information available through United Way Simcoe Muskoka.

Help to save energy and reduce costs

We have programs to help homes and businesses lower natural gas use, save money and improve indoor comfort.

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Free upgrades for income-qualified homes

Get free insulation, draft proofing and a smart thermostat.

Apply now
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Up to $5,000 for energy-efficiency upgrades

Save on insulation, air sealing, windows, water heaters and more.

See upgrades
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Helping businesses save

Reduce costs with expert help and financial incentives.

Start saving