Bill Payment Options

There are many ways that you can pay your Enbridge bill. Choose the method that’s most convenient for you.



  • Pre-Authorized Payment
    Sign up for our Pre-Authorized Payment Plan and your amount due will be automatically withdrawn from your bank account on the day before late payment penalties would otherwise apply. With Pre-Authorized Payments, you'll never miss a payment and you'll still receive statements.

    You can now sign up for Pre-Authorized Payment with ease - you no longer have to fill out a paper application and mail it in. All you have to do is register for myEnbridge, or sign in to your existing myEnbridge account, go to your Billing Options & Services and select the Pre-Authorized Payments Plan.
  • Credit Card Payment
    You can pay by credit card online using Plastiq, a third party online payment service. Please be aware that:
    • To complete your payment you'll need your credit card details, payment amount, as well as the name and account number for the Enbridge account.
    • Plastiq accepts VISA, MasterCard and American Express.
    • Plastiq charges 1.99% of the total Enbridge payment amount.  This charge will appear as a separate item on your credit card bill in addition to the amount paid on your Enbridge account. 
    • You need to click on "Review Payment" on the Plastiq website, after you’ve entered all of the requested information, to complete your transaction.
    • You will be provided with a confirmation number if the transaction is successful.
    • You’re responsible for ensuring Enbridge receives your payment on time.  Please review the terms and conditions of the service you are using.

    Please Note: Making a Visa payment through Plastiq may result in additional cash advance fees. Please speak to the bank that issued your Visa card to confirm if additional fees apply.


    Plastiq

  • Local Bank
    You can pay your bill through your bank, or on your bank's website. For a fee, you can also use Western Union.
  • Standard Mail
    Prefer paying by mail? You can send a cheque or money order (no cash please), along with the bottom tear-off portion of your bill, to:

    Enbridge
    PO Box 644
    Scarborough, ON  M1K 5H1

    Please make your cheque payable to "Enbridge" and write your account number on the front.
  • Pay in Person
    To drop off your payment, visit any of these locations:
    (Please note: We unfortunately can't accept cash or process debit transactions at these offices.)

    Metro Toronto
    500 Consumers Road

    Ottawa
    400 Coventry Road

    Thorold
    3401 Schmon Parkway


Bill Payment Reminders  

Unless you have Pre-Authorized Payments set up, your bill is due when it is received. Please be sure to allow seven days for your payment to reach our office and to be processed, when paying by mail, and two to three business days when paying online or at your bank. This will help you avoid late payment charges or service disruptions.

If circumstances (such as job loss, illness or injury) prevent you from paying on time, please get in touch with us to help make alternative payment arrangements. If you receive a collection notice from us, please call the number noted right away. We can solve most problems with a simple discussion.



Have a Question?
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Safety Tips

Install carbon monoxide alarms

As a second line of defense, install carbon monoxide alarms on every floor of your home, especially near sleeping areas. Check the batteries and sensors on your alarms monthly.

Learn more about carbon monoxide safety