Braille and Teletypewriter (TTY) Services

If you have a vision, speech or hearing impairment, we offer services to help you manage your account.

You can request your bill in Braille

If you would prefer to receive your bill in Braille, please call our Customer Service Centre at 1-877-362-7434 (1-877-ENBRIDGE).

TTY service

If you have a hearing or speech impairment and use a TTY (Teletypewriter) device, you can use the Bell Relay Service to communicate with us.

For more information about this service, please contact Bell Canada directly at 1-800-268-9242.

For more information about TTY devices and similar equipment, please contact:

The Canadian Hearing Society 
271 Spadina Road
Toronto, ON  M5R 2V3
Telephone: 416-964-9595
TTY: 416-964-0023

Safety Tips

Smell Gas?

If you smell gas or suspect a gas leak, call us immediately at 1-866-763-5427.

See all Safety Tips