Three Ways to Submit Your Reading

Your gas meter measures your home's natural gas use. It's easy to read your meter and submit the reading.
Once you have your reading, you can:

  • Submit using your myEnbridge account. Your account has a pre-populated form, so there’s no need to enter account information. It's all done for you!  Along with many other features, your myEnbridge overview page lists the dates to submit to ensure your reading can be used for your next bill. Register for myEnbridge.
  • Call in your reading . Use our24-hour automated telephone line at 1-800-268-5442. Please have your account number handy (you'll find it on the first page of your bill).
  • Use the form on this page.  Below you'll find a two-step form you can also use to submit your meter reading to us.


Meter Reading Process

Here's some details on our Meter Reading Process:

  • Your gas meter is read every other month. On the months when your meter is not read, Enbridge will bill you based on an estimated reading. 
  • In Ontario, an Enbridge representative must read your meter at least once a year. If necessary, you can contact us to schedule a special reading.
  • To ensure you are billed as accurately as possible for your gas use, an actual meter reading is preferred. Submitting your own readings can help with that.


Meter Reading Schedule

Here's where on the Meter Reading page in myEnbridge you can find the recommended dates to submit your reading to ensure it can be used for your next bill:

Meter Reading schedule image - July 2012


Report Your Meter Reading Online

Submit Meter Reading Form

Step 1 of 2 - Enter Account Information

* Indicates required fields

Where can I find this?


e.g."01 23 45 67890 1"