Contact Customer Service

Need to contact Customer Service? All the information you need is listed here.

Submit Meter Reading

Natural gas outages rarely happen, but on occasion there may be an interruption to your gas supply. Learn more about natural gas outages.

No Heat

No heat? See suggestions on what you can do before calling Enbridge.

When to Call Enbridge

Sometimes you need to call Enbridge. The phone numbers are listed here for your use.

For service and repair on natural gas appliances, you'll need to contact a registered contractor. Here are some resources and tips to get you started.

Visits to your Doors

Enbridge employees or contractors may visit your home to read or relocate a meter, complete construction work or provide free energy efficiency upgrades. They always carry ID.

Customer Updates

Browse the list of Customer Information Updates issued by Enbridge.


Is there something you want to know about Enbridge that you can’t find on our website? You can view the questions asked most often by our customers, or submit your own.

Conditions of Service summarize Enbridge's operating practices and policies

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