New Door to Door Sales Regulations

As of March 1, 2018, under the Consumer Protection Act, many energy-related products and services (listed below) can no longer be offered or sold door to door or in your home unless you've initiated the transaction (for example, you called or emailed the business and asked for a home visit). There are some exceptions if you have a contract already in place.

The products and services included in this new legislation are: furnaces, air conditioners, air cleaners, air purifiers, water heaters, water treatment devices, water purifiers, water filters, water softeners, duct cleaning services, any good or service that performs one of more of the functions listed above (for example, an HVAC system).

For more details, visit the Ministry of Government and Consumer Services.