No Heat in Your Home?

If you find your home suddenly without heat, you may be able to solve the problem yourself.

Consider taking these steps before you call a contractor:

  • Ensure your thermostat is set to heating – not cooling or off.
  • Turn your thermostat up a few degrees to see if your heating system activates.
  • Make sure your warm air registers and cold air returns are clear. Remove anything that might block them, like furniture or rugs.
  • In the winter, ensure your appliance vents are not blocked with snow or ice. As a safety precaution some furnaces will automatically turn off if vents are blocked.
  • Check your fuse or circuit breaker, which is in your home's main electrical panel. If you have fuses, you may need to replace one. If you have a breaker, try resetting it. 
  • Clean or replace your furnace filter if it's dirty. Always turn off the power switch before opening your furnace. Close the furnace access panel before switching it back on.
  • Ensure that your furnace power switch (similar to a light switch and located near your furnace) is in the "on" position.
  • If your furnace has a standing or continuously burning pilot light, make sure it's lit. If your pilot light is out, follow the instructions on the furnace plate or sticker, or in the manufacturer's booklet.

If you are still having trouble, call a licenced heating, ventilation and air conditioning (HVAC) contractor. 

Tips for finding an HVAC Contractor.


When the weather turns cold Enbridge receives calls from customers and contractors wanting immediate service. To be fair to all, an attempt will be made to provide "Rush" service  only under certain conditions.


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Programs to Help Reduce Energy Use

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You know that being more efficient will save you money, but you might not know all your options. Our rebate and incentive programs can give you a head start on reducing energy costs in your home.

Learn more and start saving today