Reasons to Give Us a Call

Natural gas smells like rotten eggs. If you smell gas, leave the area and call our emergency number, 1-866-763-5427.

You can also call us at 1-877-362-7434 to:

  • Ask questions about your account or natural gas bill
  • Arrange an inspection of natural gas appliances given a warning tag
  • Convert appliances from one fuel source to another
  • Set up inspections if you have a newly built or renovated home with gas appliances

For quick service when you call, we recommend to have your bill handy with your account number.

If your call results in a service technician being sent to your home, their Enbridge photo ID should be immediately visible.

More information on visits to your door.

Prefer to email or submit a form? See more options to contact us.



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It's important that you keep your Enbridge account information up to date. On occasion, we may need to contact you about your account or service.

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