When To Call Enbridge

Reasons to Give Us a Call

Natural gas smells like rotten eggs. If you smell gas, leave the area and call our emergency number, 1-866-763-5427.

You can also call us at 1-877-362-7434 to:

• Ask questions about your account or natural gas bill
• Arrange an inspection of natural gas appliances given a warning tag
• Convert appliances from one fuel source to another
• Set up inspections if you have a newly built or renovated home with gas appliances

For quick service when you call, we recommend to have your bill handy with your account number.

If your call results in a service technician being sent to your home, their Enbridge photo ID should be immediately visible.

More information on visits to your door.

Prefer to email or submit a form? See more options to contact us.