Submit your meter reading to win FREE* natural gas for a year!

We strive to read your meter every other month, but sometimes we’re unable to visit or access your property. To ensure your bill reflects your most current gas use, submit your meter reading online in minutes.

Submit a meter reading between June 15 – Sept. 7 and you’ll be automatically entered for a chance to win free natural gas for a year. Three prizes will be awarded at a value of $2,000 each, one prize per month.

2 ways to submit your reading

One

Submit with My Account

  1. Sign in to My Account.
    Not registered yet? Set up an account in minutes.
  2. In My Account, select My Gas Meter.
  3. Enter your meter reading and click Submit.

Two

Submit without My Account

Submit your meter reading without My Account.

Submit without signing in

Why submit a monthly meter reading?

Knowing your energy consumption habits can help you improve energy efficiency in your home, which could lead to savings on your bill and more benefits.

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Only pay for the natural gas you actually use.

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More consistent bills.

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Learn more about your home’s energy use.


How to read your meter

There are two types of natural gas meters:

Meter Metric

Metric meter

A metric meter has five numbers in a row. Simply read the numbers from left to right—just like a car odometer.

Imperial Meter

Imperial meter

An imperial meter has four dials. Record the numbers from left to right. If the hand is between two numbers, record the smaller number—except when the hand is between the digit 9 and 0, in which case record 9.


Frequently asked questions

We strive to read your meter every other month. If we cannot take a meter read on the scheduled day, we’ll estimate the read. Estimates are done when:

  • The meter is inaccessible due to a locked gate, a dog on the property, severe weather or other operational issues.
  • The meter is damaged and/or stopped working.

We’ll estimate your natural gas usage for the month. We look at the actual usage for the same time in previous years to estimate your usage. That’s why you may notice your bill go up or down when you get your actual reading. By submitting your own meter readings, your bill will be more consistent.

By submitting your meter reading online, your bill will reflect the amount of natural gas you’ve actually used.

Online is the fastest way. You can also give us your meter reading through our automated phone system by calling 1-800-268-5442.

To sign up for convenient meter reading reminders, sign in to My Account and select Manage My Account. Then, scroll down to Notification Preference and select Update Notifications. Scroll down to Meter Reading Reminder, select email or text and click Submit.

Keep your meter clear

It’s essential to your home safety and well-being to keep your natural gas meter and natural gas appliance vents clear throughout the year.

In warmer months, keep the area free of plants, shrubbery and landscaping. During colder months, gently clear snow and ice from your natural gas meter, regulator and natural gas appliance vents to help avoid safety hazards, service interruptions and appliance malfunctions.

Contest Rules & Regulations (‘Contest Rules’)

CONTEST: Three (3) PRIZES each comprised of $2,000 CASH

WHO CAN ENTER: This Contest is open to all account holder customers of Enbridge Gas Inc. (“Enbridge Gas”) who are at least 19 years of age and within the Enbridge Gas franchise area. Only one entry per household is permitted. Please note that employees of Enbridge Inc. (the “Sponsor”), its subsidiaries and affiliated companies and each of their respective directors, officers, employees, agents, representatives, advertising or promotional agencies, members of their immediate families and persons with whom any of the foregoing are domiciled, are not eligible to participate in this Contest. Residents of Quebec are not eligible to participate in this Contest.

CONTEST PERIOD: The Contest starts on June 15, 2022 and closes on Sept. 7, 2022 at 11:59 p.m. EST (the ‘Close Date’). The period in which the Contest is open to entrants from June 15, 2022 until the Close Date is referred to as the ‘Contest Period’.

HOW TO ENTER: NO PURCHASE NECESSARY. All entrants who submit at least one meter reading during the Contest Period, within the applicable Draw Date, and are not previous winners of this Contest as of the applicable Draw Date, will be automatically entered in the applicable draw to win one of three (3) prizes, each comprised of $2,000 cash. Monthly draw dates will be held on July 14, Aug. 10 and Sept. 8, 2022 (collectively the ‘Draw Dates’ and individually a ‘Draw Date’ as applicable).

You can enter by:

  1. Visiting www.enbridgegas.com/winfreegas
  2. Following the registration steps.

Enbridge Gas is not responsible for lost, late, damaged, illegible, stolen, misdirected, misidentified or incomplete entries, for any problems or technical or mechanical malfunction of any telephone systems, computer online systems, servers, access providers, computer equipment, software, failure of any entry to be received by Enbridge Gas on account of technical problems or traffic congestion on the internet or at any website, or inaccurate entry information, whether caused by equipment, programming used in this Contest, human processing or otherwise, or any combination thereof.

PRIZES: There are three (3) prizes to be won, each comprised of $2,000 (two thousand dollars) to the winner (‘Cash Portion of the Prize’). The draws will take place monthly starting on July 14, 2022, at the offices of Enbridge Gas and every four (4) weeks thereafter until the final draw on Sept. 8, 2022. All entries must be received by 11:59 p.m. EST on Sept. 7, 2022, to be eligible for the Prize draw. At the time of the draw, two (2) additional names for each prize will be drawn in the case the selected entrant has failed to comply with the eligible requirements. The Cash Portion of the Prize will be a pre-paid gift card addressed to the winner and sent to the winner’s account address by courier.

Prizes are non-transferable and non-assignable. No substitution of prizes is permitted except by Enbridge Gas. All prizes will be awarded. The odds of winning are dependent upon the number of eligible entries received by the applicable Draw Date.

RANDOM DRAW: Three (3) names will be selected in a random draw on the specified dates from among all eligible entries received for the Contest during the Contest Period by the applicable Draw Date. Enbridge Gas reserves the right to require proof of age and jurisdiction of residence prior to awarding any Prize. Enbridge Gas will also draw two additional names for each prize on each of the Draw Dates, solely for use in case the previous selected entrant for such Draw Date is ineligible to win the Prize.

WINNER NOTIFICATION: Selected entrants will be notified by email (using the account holder’s Enbridge Gas My Account /eBill billing email address) or phone within four (4) weeks of the Draw Date. Selected entrants will be required to acknowledge by phone or email his or her eligibility for the Prize, correctly answer a mathematical skill-testing question, and sign an affidavit and return it to Enbridge Gas (Enbridge Marketing Department; 500 Consumers Rd, North York, ON M2J 1P8) or via email within ten (10) business days of the date on which the notification is sent to the selected entrant for signing. If no response is received by Enbridge Gas within ten (10) business days of the date on which the notification is sent, the Prize will be forfeited and may be awarded to an alternate selected entrant in a random draw that has been drawn from the remaining eligible entries for that Draw Date.

GENERAL: The promotion/contest is in no way sponsored, endorsed, administered by, or associated with Facebook.

Enbridge Gas is not responsible for any costs associated with claiming any Prize. Winners are solely responsible for the reporting and payment of any and all taxes, if any, that may result in winning a Prize in this Contest.

Decisions of Enbridge Gas are final on all matters of fact, interpretation, eligibility, procedure and fulfillment in respect to this Contest. Enbridge Gas reserves the right at any time to withdraw this Contest or to modify, amend, or supplement these rules, in its sole discretion, subject to applicable law.

By participating in this Contest, the winners consent to the use by Enbridge Gas of their name, hometown and photograph for any lawful purpose, without further permission or compensation, except where prohibited by law. The winners agree to abide by and be bound by these Contest Rules.

Any personal information collected during an individual's participation in the Contest, will be collected and used by Enbridge Gas for the purposes of the proper administration and fulfillment of the Contest as described in these Contest Rules and for the purpose of paperless billing and will not be shared with any third party except as required by law, or to conform with legal process or to protect or defend the legal rights or property of Enbridge Gas.

Enbridge Gas, their subsidiaries and affiliated companies and each of their respective directors, officers, employees, agents, representatives, advertising, promotion, and fulfillment agencies, and legal advisors are not responsible for and shall not be liable for: (i) telephone, electronic, hardware or software program, network, internet, or computer malfunctions, failures, or difficulties of any kind; (ii) failed, incomplete, garbled, or delayed computer transmissions; (iii) any condition caused by events beyond the control of Enbridge Gas, that may cause this Contest to be disrupted or corrupted; (iv) any injuries, losses, or damages of any kind arising in connection with or as a result of the prize, or acceptance, possession, or use of the prize, or from participation in this Contest; or (v) any printing or typographical errors in any materials associated with this Contest. Enbridge Gas reserves the right, in their discretion, to suspend or cancel this Contest at any time if a computer virus, bug, tampering, unauthorized intervention, or other technical problem of any sort corrupts the administration, security, or proper play of this Contest. Enbridge Gas also reserves the right to disqualify, in their sole discretion, any person tampering with the entry process, the operation of the website, or who is otherwise in violation of these Contest Rules. Any attempt to damage the Enbridge Gas website or undermine the legitimate operation of the Contest is a violation of criminal and civil laws. Should such an attempt be made, Enbridge Gas reserves the right to prosecute violators to the fullest extent allowable by law.

By participating in this Contest, each entrant agrees to release and hold Enbridge Gas, their subsidiaries and affiliated companies and each their respective directors, officers, employees, agents, representatives, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with this Contest or resulting from acceptance, possession, or use of any Prize, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.

Except where prohibited, entrants agree that (i) any and all disputes, claims or causes of action arising out or connected with the Contest or any prizes awarded shall be resolved individually, without resort to any form of class action, and exclusively by arbitration or alternate dispute resolution; (ii) any and all claims, judgments and awards shall be limited to actual out of pocket costs incurred in participation but in no event legal fees; and (iii) under no circumstances will an entrant be entitled to obtain awards for and entrants hereby waive all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket costs, and any and all rights to have damages multiplied or otherwise increased. Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Contest Rules and the decisions of Enbridge Gas in connection with the Contest, shall be governed by and construed in accordance with the laws of Ontario and the laws of Canada applicable therein, without regard for conflict of laws doctrine.

Should any term or provision of this paragraph or any other rule herein be concluded to be void, unenforceable or contrary to applicable law as provided herein, such term or provision shall, but only to the extent necessary to bring the rule within the requirements of such law, be deemed to be severed from the other terms and conditions; and the remainder of these Contest Rules shall be given effect as if it had not included the severed item.

This Contest is subject to all federal, provincial, and local laws. Void where prohibited or restricted by law.