Questions about My Account?

Information about your new account number and payment options are available through the link below.
We are currently experiencing high call volumes, so if your inquiry is not urgent, we suggest you call back at another time or try our self-serve options.

Learn more about the changes

I would like to...

Natural gas rates changed July 1

The Ontario Energy Board (OEB) has approved changes to our gas rates effective July 1, 2021. To learn more about the rate changes in your location, visit our rates pages.

Learn more

Planning a fence, deck or planting project?

Hazards can be buried just below the surface of your yard—find out what's underground by requesting a FREE locate. Visit or call 1-800-400-2255 before starting any digging project. It’s the law.

Click before you dig

OptUp for a greener future

Let your toonie make a positive impact—join other households choosing renewable natural gas.

Sign up
Active cozETM icon.