It's a challenging time

Payment arrangements are available

If you need more time to pay a balance, set up an arrangement and avoid late penalties.

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Moving? We can get you set up online.

Chat with our virtual assistant, cozE™ if you’re moving in, opening a new gas account or closing an old account.

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Currently undergoing maintenance

From July 1 – 6 , you will not be able to access your account or account information. 

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Enbridge Gas’ Response to COVID-19

We’re committed to protecting the health and safety of the public and our employees, and supporting communities and our customers. Learn more about our response to the COVID-19 virus.

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COVID-19 Energy Assistance Program

In response to the COVID-19 pandemic, the Ontario Energy Board is working on expanding financial assistance to families who are facing difficulties paying their natural gas bills. More information on COVID-19 Energy Assistance Program eligibility and how to apply will be made available in the next few weeks.