Natural gas rates changed on Jan. 1, 2023

The Ontario Energy Board (OEB) has approved changes in the rates customers pay starting
Jan. 1, 2023. Learn more about these changes and programs that can help homes and businesses lower natural gas use and save money.

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Multi-factor authentication (MFA) options added to My Account

You now have the choice to add MFA to your My Account profile.

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Good things come in threes

Looking to save money and reduce energy costs? From help for income-qualified homes to rebates for energy efficient upgrades, we can help you save on energy, make your home more comfortable and lower your natural gas bill.

Save today

Do you know the signs of a gas leak?

Natural gas leaks can be seen, heard or smelled. See all of our tips on how to detect a natural gas leak.

Smell natural gas?

Keep Your Meter Clear

Did you know that a natural gas meter covered in snow or ice can lead to serious risks for you and your family?

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Assurance of Voluntary Compliance

The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance from Enbridge Gas following a review of our service quality results related to Customer Care call answering service levels and meter reading performance, which were not compliant with the Gas Distribution Access Rule requirements. Enbridge Gas has put in place operational improvements and taken all reasonable steps to improve our Customer Care service quality performance for 2022. Enbridge Gas is committed to providing excellent customer service to all customers.

Learn more about the assurance of voluntary compliance

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