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What if your home isn’t as energy efficient as it could be? Thanks to the Home Winterproofing Program, if your home and income qualify, you can get FREE upgrades, all expertly installed, at no cost to you.

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Learn about Integrated Resource Planning

Optimizing system planning to support the energy transition. Sign up to receive updates and information about upcoming events and community engagement.

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Clear your meter to stay winter safe

A buried natural gas meter can cause safety hazards and service interruptions. Be sure to clear snow and ice away after winter storms.

Know how to clear your meter

Do you have “Charges from Other Companies” on your bill?

Enbridge Gas is ending the billing service that appears as “Charges from Other Companies” on your Enbridge Gas bill.

Learn about Charges from Other Companies

Assurance of Voluntary Compliance

The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance from Enbridge Gas following a review of our service quality results related to Customer Care call answering service levels and meter reading performance, which were not compliant with the Gas Distribution Access Rule requirements. Enbridge Gas has put in place operational improvements and taken all reasonable steps to improve our Customer Care service quality performance for 2022. Enbridge Gas is committed to providing excellent customer service to all customers.

Learn more about the assurance of voluntary compliance

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