For customers in the Ottawa region – your meter may have been turned off for safety precaution. To restore your natural gas service, please call a licensed technician as they will inspect your equipment for damage before gas can be reconnected. Under no circumstances should you try to turn your natural gas service back on. We appreciate your patience and cooperation.
The time it takes to restore natural gas service depends on the extent of the damage and the necessary repairs, as well as the time it takes to access all affected customer properties.