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Monthly Retail Rate

Most medium and large customers, by default, receive natural gas through the Monthly Retail Rate (MRR). The MRR is a default rate that certain business customers only who are eligible for Energy Choice, but have not chosen a supplier or joined a governmental aggregation program, pay for their natural gas consumption.

Customers on the MRR are charged the lower on the monthly variable rate submitted by their assigned MRR supplier or a “median MRR price” if the participating supplier’s submitted rate is higher. The median MRR price is determined each month on the median of each MRR supplier's lowest monthly variable rate offer posted on the PUCO's Energy Choice Ohio website. All MRR suppliers must charge a variable rate at or below the median MRR determined for each month. More information regarding the MRR may be found in Enbridge Gas' tariffs.

Things to consider with the Monthly Retail Rate:

  • Do I want my rate to be determined for me on a monthly basis?
  • How is the supplier's variable rate determined each month?

If you are an eligible medium and large business customer that wishes to enroll in the monthly retail rate, contact us at 1-800-362-7557. If your supplier agreement or aggregation program expires and a new supplier is not chosen, you will automatically assigned by Enbridge Gas to the program.

Find your current charges

If you are a medium and large business customer, a named supplier and a monthly retail rate will be indicated in the Current Charges portion of your bill. Rates vary on a monthly basis and are based on the median of the lowest monthly variable rate submitted by the MRR suppliers, the "median MRR price", or the assigned supplier’s submitted monthly variable rate if it is lower than the median price.

There are no early termination fees for changing from this rate option to another. Medium business customers may elect the standard choice offer instead of the monthly retail rate.

Frequently asked questions

No, the MRR rates will change each month. They may be more, or less, than the price of gas a customer may find with a retail supplier or governmental aggregation program. Plus, a supplier may be able to offer a fixed rate, which helps customers plan their gas costs.

One of two things will happen when your Energy Choice agreement ends:

Automatic renewal

You will need to review your contract terms and conditions and look for information about what happens at the end of the contract period and for any automatic renewal provisions. Automatic renewals are fairly common in supplier contracts. Keep in mind, your supplier is required to provide you with a notice by mail that your original contract is ending. In most instances, that notice will contain information about automatically renewing your contract. If the renewal notice contains no material changes, such as an increase in a fixed rate, a change from a fixed to a variable rate or any new fees from your original contract and is for a period of six months or longer, the supplier is required to send you a notice about your new contract's expiration by mail at least 45-days before your original contract ends. If your contract does not have a renewal provision, you will be returned to Enbridge Gas Ohio temporarily at the end of the contract period.

Return to Enbridge Gas Ohio before moving to SCO/MRR

  • Residential and small business customers: Customers whose contracts with an Energy Choice supplier or a governmental aggregation opt-in program expire without renewal will return to Enbridge Gas Ohio's SSO rate for up to two billing periods before they are moved to the Standard Choice Offer (SCO) rate and assigned to a participating SCO supplier.
  • Medium and large business customers: Customers whose contracts with an Energy Choice supplier or a governmental aggregation opt-in program expire return to Enbridge Gas Ohio's Standard Service Offer (SSO) rate for up to two billing periods. After that time, customers eligible to participate in Energy Choice are assigned to a participating retail MRR supplier if they do not choose a retail supplier on their own. Medium nonresidential customers may elect to receive service under the SCO.