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Natural Gas Rates Are Changing – Starting Nov. 1, 2025

The Public Utilities Commission of Ohio (PUCO) announced the results of Enbridge Gas Ohio’s 2023 rate case in October 2025. The PUCO reviews and approves all our delivery costs to ensure the rates we charge to you are fair and reasonable. The Commission approved changes in the rates customers pay starting Nov. 1, 2025.

If you're part of the Percentage of Income Payment Plan (PIPP), this change won’t affect you. Your monthly payment will stay the same.

Visit our rates and tariffs page to view current information for residential, business (nonresidential), and commercial customers.

What changes could I see on my monthly bill?

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    The gross receipts tax, under the current charges section in your bill has increased from 4.6044% to 4.98%.

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    Customers who start or end their service mid-month will now have the basic service charge prorated. Previously, customers were charged the full amount no matter when their service started or ended.

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    Late payment fees will now be based on the current month’s charges, not compounded.

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    Returned check fee for non-sufficient funds has increased from $12 to $20.

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    Cost to reconnect gas service has increased from $33 to $76.

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    Investigative fees for unauthorized usage on gas meters has increased from $112 to $157 per incident.

Changes to Basic Service Charge

Before
Nov. 1		 After
Nov. 1
Basic Service Charge Fixed Amount $17.58 $43.43
AMR Cost Recovery Charge $-0.06 $-0.17
PIR Cost Recovery Charge $22.28 $2.27
Capital Expenditure Program Rider $7.75 $1.07
Infrastructure Development Rider $0.02 $0.02
Total Basic Service Charge $47.57 $46.62
Before
Nov. 1		 After
Nov. 1
Basic Service Charge Fixed Amount $20.00 $58.49
AMR Cost Recovery Charge $-0.06 $-0.17
PIR Cost Recovery Charge $22.28 $5.30
Capital Expenditure Program Rider $22.23 Variable
Infrastructure Development Rider $0.02 $0.02
Total Basic Service Charge $64.47 Variable

Frequently asked questions

This will apply to all Enbridge Gas Ohio customers but won’t impact state-approved payment plan amounts for eligible low-income customers on the Percentage of Income Payment Plan (PIPP).

You’ll start to see changes with your November bill.

To find your new rates, please go to the Rates and Tariffs page.

Enbridge Gas is committed to working with customers to find the payment plan and financial assistance that best fits their individual circumstances. Many options can be accessed 24/7 through our billing options and assistance page.

In addition to short- and long-term payment plans, energy assistance is offered through Enbridge Gas Ohio’s Heat CareTM program, funded by company contributions and from customers, employees, and retirees. Customers are also able to use other programs such as PIPP, PIPP Plus and Weatherization Assistance or seek special payment plans with us. Additional payment assistance is also offered through state and federal programs, such as the Home Energy Assistance Program (HEAP), PIPP, PIPP Plus and Weatherization Assistance.