Our payment methods have changed. Check below for details
Update Your Payee Information
If you pay through online banking, mail a check, or at a payment center, please update your payee information:
Payee: Enbridge Gas North Carolina
Address: PO Box 1349, New York, NY 10116-1349
Pay by ACH? Request our new bank details
If you pay by ACH, contact us at remittance@enbridgegas.com for our new bank details.
For help with login issues, account access, or bill payments, visit our Important Updates page: enbridgegas.com/nc-updates.
We offer multiple options for business customers
Compare our available payment options and learn how to submit a payment.
Ways to pay your Enbridge Gas bill
Important notice: We have transitioned to a new payment process vendor, ACI
Securely pay your bill online from the convenience of your office or home.
One-time online payment through our My Account system
Log in to My Account to make a one-time online payment via ACI.
- $2.15 fee per transaction charged by ACI*
- One-time payments made before 4:45 p.m. ET on a business day will post to your account on the same business day. Payments made after 4:45 p.m. ET (or on weekends or holidays) will post to your account the following business day.
*The fee can be waived if paperless. Additional restrictions apply.
Important notice: We have transitioned to a new payment processing vendor, ACI.
Existing recurring payment customers: You were unenrolled from this service prior to August 10. You may now re-enroll in recurring payments through My Account with ACI.
Existing recurring payment customers: You were unenrolled from this service prior to August 10. You may now re-enroll in recurring payments through My Account with ACI.
Log in to My Account to make a one-time online payment via ACI.
- There is no fee for recurring payments
- With this option, you can choose the most convenient day to make your payment. Payments post to your account on your selected date
- Credit or debit cards accepted include Visa, MasterCard, Discover and American Express. PayPal, Apple Pay, Google Pay and Venmo are accepted as digital payment methods.
* The fee can be waived if paperless. Additional restrictions may apply.
Important notice: AutoPay customers can no longer choose their payment withdrawal date. The payment date will be the due date shown on your bill. Visit enbridgegas.com/nc-update for more information.
Create a recurring automatic monthly bank draft payment online from your checking or savings account (eDraft).
- There's no fee for eDraft.
- Payments post to your account in time for the due date.
Important notice: Our payment information has changed. To avoid any payment delays, please update your records as soon as possible to reflect our new payee information, below.
Pay your bill directly from your bank by adding Enbridge Gas North Carolina as a payee.
Payee: Enbridge Gas North Carolina
Address: PO Box 1349, New York, NY 10116-1349
Processing times vary by bank. Please allow sufficient time before your due date.
Important notice: Our bank account has changed effective August 6. If you pay by ACH from your businesses bank account or accounting software, please reach out to remittance@enbridgegas.com for our new banking details. No action is required if you pay using an EDI vendor.
Pay via EDI Network – electronic transfer (approved EDI software and systems are required).
- There's no fee to pay using EDI.
- Payments post to your account the next business day.
To get started, give us a call at 1-877-776-2427.
Important notice: The phone number for payments has changed. Please call the number below to pay by phone.
Some limitations may apply.
- $2.15 fee per transaction charged by ACI.*
- Payments made before 4:45 p.m. ET on a business day will post to your account on the same business day. Payments made after 4:45 p.m. ET (or on weekends or holidays) will post to your account the following business day.
*The fee can be waived if paperless. Additional restrictions apply.
Call ACI at 1-888-813-2237.
Important notice: Our address for mailed in payments has changed. The best way to ensure your mailed-in payment is processed properly is to use the payment coupon and return envelope enclosed with your bill.
Pay your energy bill by mailing in a check or a money order.
Regular Mail
Enbridge Gas North Carolina
P.O. Box 1349
New York, NY 10116-1349
Please write your account number on check or money order and include payment stub with your bill payment.
Pay your bill in person that accepts check, money order, or cash.
- There's no fee to pay in person.
- Payments made at authorized payment locations will not post immediately. Please keep your confirmation number for reference.
- Walmart accepts cash or PIN-based debit card.
