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Update Your Payee Information Our banking information is changing. If you pay through online banking, mail a check, or use a payment center, please update the payee information:
Payee: Enbridge Gas North Carolina
Address: PO Box 1349, New York, NY 10116
Explore the different ways to pay your bill
We’ve made it as convenient and easy as possible for both residential and business customers to pay their energy bills; take a look below and see which way best meets your needs. Consider enrolling in eBill to receive your bill details directly to your email inbox and pay from your computer or your phone.
Ways to pay your Enbridge Gas bill
Important notice: We are transitioning to a new payment processing provider. One-time payments are temporarily unavailable until August 10. We apologize for any inconvenience this may cause.
One-time online payment
Make a one-time payment online from your checking or savings account (ePay).
Important notice:
New customers: New enrollments for recurring payments will not be available starting July 6. One-time payments will be available until August 5.
Existing recurring payment customers: You will be unenrolled from this service during the month of July. Your payment for July will not be impacted. You will receive an email communication from us when unenrolled.
Starting August 10, you will be able to re-enroll in recurring credit/debit payments through My Account with our new payment vendor, ACI.
One-time guest payments are no longer available.
New customers: New enrollments for recurring payments will not be available starting July 6. One-time payments will be available until August 5.
Existing recurring payment customers: You will be unenrolled from this service during the month of July. Your payment for July will not be impacted. You will receive an email communication from us when unenrolled.
Starting August 10, you will be able to re-enroll in recurring credit/debit payments through My Account with our new payment vendor, ACI.
One-time guest payments are no longer available.
Use Paymentus with a credit or debit card to easily make a one-time payment, or enroll in AutoPay for automatic monthly payments.
- $3.50 fee per transaction charged by Paymentus*.
- One-time payments post immediately. AutoPay payments post 10 days prior to the bill due date.
- Credit or debit cards accepted include Visa, MasterCard, Discover and American Express. PayPal is accepted as a digital payment method, but only for one-time payments.
* The fee can be waived if paperless. Additional restrictions may apply.
Important notice: AutoPay customers will no longer be able to choose your payment withdrawal date. On future bills with our new look and feel, the payment date will be the due date shown on your bill. Visit enbridgegas.com/nc-update for more information.
Create a recurring automatic monthly bank draft payment online from your checking or savings account (AutoPay).
- There's no fee to make an online payment.
- Payments post to your account in time for the due date.
Important notice: Effective August 10, the phone number for payments will change. The new number will be shared on August 10.
Pay by phone service is temporarily unavailable until August 10. We apologize for any inconvenience this may cause.
Important notice: Effective August 10, the address for mailed in payments will change. The new address will be shared on August 10.
The best way to ensure your mailed-in payment is processed properly is to use the payment coupon and return envelope enclosed with your bill.
The best way to ensure your mailed-in payment is processed properly is to use the payment coupon and return envelope enclosed with your bill.
Pay your energy bill by mailing in a check or a money order.
Regular Mail
Enbridge Gas North Carolina
Customer Payments
P.O. Box 25715
Richmond, VA 23260-5715
Please write your account number on check or money order and include payment stub with your bill payment.
Pay your bill in person at locations that accepts check, money order, or cash.
Authorized payment locations:
- Payments made at authorized payment locations post immediately.
- Walmart accepts cash or PIN-based debit card.
Find an authorized payment location
Non-authorized locations:
- Payments made at non-authorized locations that accept payments do not post immediately.
