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Why take the risk? Know what’s below before you dig.

Whether you’re building a fence or planting a vegetable garden, find out where underground utility lines are located before you start digging. Hitting a buried natural gas line can cause serious injury and expensive repairs for you and/or your contractor. It can even be fatal.

State laws require that before digging, you call NC811 by dialing 811 or by visiting www.nc811.org to have your lines located at least 3 full working days before you begin any excavation work.

Request a locate

Dig safely around natural gas lines to avoid:

Seriously hurting yourself, your family or neighbours.

Damaging property from a leak, fire or explosion.

Interrupting natural gas service to your community.

Incurring expensive repairs, charges or legal action.

Causing harm to the environment.

Won’t my contractor take care of this?

Never assume your contractor has taken care of it. Work in collaboration with them, and ask for verification that they’ve requested a locate before they start digging.

Are you a contractor?

Hitting an underground utility can delay your project and put your crew, company and community at serious risk. Learn how to excavate safely to prevent injury, fines and penalties.

Learn what services are available for you

Get a locate for projects of all sizes

Landscaping

Building a fence

Digging a garden

Installing a driveway

Planting a tree

Building a deck

Installing a pool

Waterproofing a basement

Frequently asked questions

Locates are colour-coded ground markings identifying the approximate position of underground lines and cables on a proposed job site. They’re made using temporary paint or flags and are always accompanied by a locate sheet that maps out where lines are buried in relation to fixed objects such as poles, buildings or sidewalks.

Any time you are digging on your property, a locate is required. Even small projects such as adding a garden or planting a tree require a locate. It’s free and it’s the law.

NC811 will notify all owners of buried infrastructure in your area on your behalf. These include but are not limited to: electric, water, sewage and Enbridge Gas, as well as telecommunication companies.