Build with sustainable natural gas

Whether you're in the land development stage for a new subdivision or a commercial project, or need to set up service for homes or businesses, Enbridge Gas wants to ensure you have the opportunity to use safe, affordable and reliable natural gas.

How can Enbridge Gas help?

For new construction and development projects, gas availability requires detailed analysis and this can be done by submitting a natural gas service application. Use our online GetConnected portal to request a gas service application and Enbridge Gas will contact you regarding servicing.

Step 1: Submit an application

Submit a natural gas application for a new service or additional meter.
Enbridge Gas will contact you to coordinate the installation once the accurately completed gas application is processed.

To ensure sufficient time to coordinate the service install, obtain permits, and locate existing underground services, we ask that service applications be submitted 3 months prior to the requested installation date.


Step 2: Our authorized contractors will install the natural gas service line and meter

You will be contacted with an expected installation time frame. Once the natural gas service and meter is installed, request a final inspection prior to occupancy.

Construction heat refers to the use of natural gas prior to initial putting into use inspection (final inspection), during construction, and prior to occupancy.

When construction heat is requested, the meter will be installed and unlocked within 7 business days for ease of access to natural gas for construction heat and to allow for appliance set up, adjustment, commissioning or combustion analysis if required.

Construction heat should be requested during the initial request for service in the GetConnected on line attachment tool. If you have requested construction heat through GetConnected, you do not need to complete this form as Enbridge Gas has automated the process for you. We will be there to set and unlock your meter without any intervention from you.

Do I need to complete the appliance installer validation form for a natural gas portable construction heater?

No, the appliance installer validation form is not required for the use of a natural gas portable construction heater. The form should be affixed to all permanent natural gas appliances on site. This includes the heating appliances, gas stoves, fireplaces, water heaters, etc. One form will be placed on each appliance.

Appliance installer validation form process

Enbridge Gas requires an appliance installer validation form be completed and attached to all heating appliance(s) and any other appliance requiring setup, adjustment and commissioning. The form confirms the requirements of CSA B149.1 section 4.3 have been fulfilled by the installer, and if the appliance is used during construction of the house, that the construction heat requirements have been met.

To access the form:

  • Download and print from your home or business for immediate use.
  • Order online and Enbridge Gas will mail it to your address. This could take up to 10 business days.

If you have any questions about the application installer validation form process, view our FAQ document or contact our dedicated Customer Connections Contact Centre team

Before we visit for our final inspection

  1. Review the Enbridge Gas guidelines for builder final inspection
  2. The TSSA certificate holder (HVAC) has performed the necessary set up, adjustment, commissioning and combustion analysis (if required), then returned appliances to the off position.
  3. The appliance installer validation form should be affixed to all permanent natural gas appliances on site. This includes the heating appliance, gas stoves, fireplaces, water heaters, etc. One form will be placed on each appliance.

Book a final inspection quickly and conveniently through the GetConnected portal or using the form below.

If you need to cancel your appointment, submit a cancel a meter activation or inspection. At least one day advance notice is required. Same day cancellations may be subject to charges.

Appliance installer validation form process

Enbridge Gas requires an appliance installer validation form be completed and attached to all heating appliance(s) and any other appliance requiring setup, adjustment and commissioning. The form confirms the requirements of CSA B149.1 section 4.3 have been fulfilled by the installer, and if the appliance is used during construction of the house, that the construction heat requirements have been met.

To access the form:

  • Download and print from your home or business for immediate use.
  • Order online and Enbridge Gas will mail it to your address. This could take up to 10 business days.

If you have any questions about the application installer validation form process, view our FAQ document or contact our dedicated Customer Connections Contact Centre team

Contact us

Request and schedule your natural gas service lines and inspections quickly and conveniently through the online GetConnected portal.

For all other inquiries, send us a note below. We’ll get back to you as soon as we can.

Need assistance during your project

1-866-772-1045
Monday to Friday from 8:30 a.m. to 5:00 p.m. EST (closed holidays)

Need assistance in setting up your new construction project

The residential new construction team provides assistance during the new construction process to promote best practices, innovations, energy-efficiency programs and training opportunities.

Connect with our team today