Home Efficiency Rebate

Get rebates when you install at least two upgrades

Is your household eligible?

How the program works

Frequently asked questions

Can I swtich to the new HER+ program?

Yes, if you haven’t completed your post retrofit assessment before Dec 31, 2022 you can choose which program is best for you. Any customer who does their pre-retrofit assessment after Jan 1, 2023 will go through HER+. Learn more about the HER+ program.

Will I be switched to HER+?

Any customer who does their pre-retrofit assessment after Jan. 1, 2023 will be switched to the new and enhanced HER+. Homeowners interested in staying in the previous HER program will have until April 30th to complete their post-retrofit assessment and switch to.

Why is Enbridge Gas offering this program?

We offer a range of energy conservation programs that help Ontarians save energy and money. By helping you reduce energy use, we’re not only doing our part in the fight against climate change, but helping to keep natural gas affordable for all with less wear-and-tear on our infrastructure.

Why do I need to complete two upgrades?

Your home works as a system. To improve its energy efficiency, it’s important to understand that all parts work together and affect each other’s performance. For example, without proper air sealing, even new insulation will let air escape.

Why do you work with a service organization to deliver this program?

We work with trusted service organizations across Ontario to deliver this program. Their representatives are professionally trained to work with you to complete the home energy assessments and are available every step of the way to answer any questions.

I need to replace my furnace right away—how soon can I book an assessment?

We understand that furnace replacements require immediate attention. Most of our service organizations offer next-day appointments to prioritize urgent energy assessments. As many service organizations work closely with contractors, we also recommend asking your HVAC contractor to directly refer you to a few registered energy advisors.

Do I need to hire a contractor to complete the work?

Some upgrades, such as air sealing, can be done quickly and easily with a little research and guidance. However, bigger upgrades, such as replacing a furnace, water heater or boiler are recommended to be completed by a licensed HVAC contractor. Be sure to ask for credentials and check reviews when choosing a contractor.

Are the registered energy advisors from Enbridge Gas?

While Enbridge Gas oversees the program and provides the rebates, we work with service organizations across Ontario to deliver this program in each region. These organizations conduct the home energy assessments and are there to lead you through every step of the program.

I’ve already started my renovation—can I still get rebates?

No, this program is designed to provide custom advice and recommendations on your upgrades, so you must complete an initial home energy assessment before starting any renovation work. Any upgrades that have been completed prior to the home energy assessment are not eligible to apply for the Home Efficiency Rebate.

Do I have to pay for the home energy assessment?

While customers are responsible for covering the upfront cost of the initial and final home energy assessments, $600 will be reimbursed with your final rebate cheque.

Can I get a rebate for upgrading my floor above crawl space if I’ve already insulated my crawl space wall?

It is not necessary to upgrade the floor above crawl space and crawl space wall insulation together, and won’t provide you with a higher rebate. If the crawl space walls are insulated then they are assumed to be the edge of the building envelope, therefore the floor above crawl space is no longer eligible for a rebate as it is within the conditioned envelope of the crawl space wall. If the crawl space walls are not insulated however, then insulating the floor above crawl space would qualify for the rebate.

Does Enbridge Gas solicit participation for the Home Efficiency Rebate by calling or coming door-to-door?

Enbridge Gas does not solicit customers either door-to-door or over the phone for the Home Efficiency Rebate offer. Registered Energy Advisors will only come to your door when an appointment has been initiated and booked by you for an energy assessment for the Home Efficiency Rebate.

For more information on consumer protection.

Program terms and conditions

§ Natural Gas furnace or boiler must be the primary heating source for both the initial and final energy assessments. Customers who apply for an ASHP through the Canada Greener Homes Grant are not eligible to participate in the HER program.
* Combi is a boiler driven system which qualifies as a boiler rebate only. Boiler that generates both space heating and domestic hot water (includes AFUE rating).
** Combo is a water driven system which qualifies as a water heater rebate only. Domestic water heater (usually with air handler - fan) that generates hot water and space heating (includes EF rating). Replacing existing heating system and water heater with a water driven combo system counts as one measure and qualifies for the water heater rebate only.
^‡ If initial energy assessment was completed on June 3, 2021, or later.
Enbridge Gas Inc. reserves the right to cancel offers at any time.

Below is a summary of the Terms and Conditions. For the complete Terms and Conditions, ask your Registered Energy Advisor (a “REA”) for a printed copy.

Enbridge Gas is proud to offer incentives up to $5,000 to qualified participants. To qualify for any incentive, eligible participants must: (a) complete an initial (pre-retrofit) home energy audit (the “Initial Audit”); (b) install at least two (2) of the qualifying retrofit measures recommended based on the Initial Audit; three (3) if installing furnace and (c) complete a final (post-retrofit) home energy audit (the “Final Audit”) by December 31, 2022. The Initial Audit and the Final Audit must be completed by an Enbridge Gas Registered Energy Advisor (REA) that has been selected by Enbridge Gas to deliver Natural Resources Canada EnerGuide® home energy evaluations and the same REA must conduct both the Initial and Final Audits. Upon completion of your initial audit, you have 120 days to complete your final home energy audit.

Participants must reside in the Enbridge Gas franchise service area (see website for details) and must use a natural gas furnace or boiler as the primary source of space heating at the time of the Initial and Final Audits. The program is only available for residential detached homes, row townhomes, semi-detached homes, and mobile homes (with a permanent foundation). Multi-residential buildings and condominiums are not eligible. No upgrades may be completed prior to the Initial Audit without the prior consent of Enbridge. Participants must have a valid Enbridge gas account. Only one enrolment for incentives per Address is permitted in a calendar year. The program may be subject to change or cancellation without notice at any time.

The REA may offer, or refer me to contractors that can offer, energy efficiency products and/or services, including Qualified Measures. I understand and acknowledge that the provision and installation of these products and/or services is unrelated to the incentives and I am under no obligation to proceed/purchase the products or services offered by any REA or REA-referred contractor. Enbridge is not affiliated with nor does it endorse or recommend any products and/or services offered by any REA or REA referred contractor. Additionally, Enbridge does not make any warranty for the suitability and use of these products and or services, and it shall not be held responsible for any claim, damage, direct or indirect, special or consequential incurred by the use of the product and/or service offered by any REA or REA referred contractor.

Participant Information Disclosure:

1. "Participant Information" means any information provided by me or my REA, including personal information and contact information, Initial and Final Audit information (including images taken in your home as part of any energy audit) and incentives received by me under the Energy Efficiency Rebates. Personal information on this form is collected by and under the authority of the Ontario Energy Board Act, 1998 (Ontario), for the purposes set out below. Questions about this collection by Enbridge Gas should be directed to the contact points set out on the reverse.
2. I authorize my REA to disclose my Participant Information to Enbridge Gas for the purposes of the incentives, and hereby consent to the collection, use, process and disclosure of the Participant Information by Enbridge Gas for the purposes of administering my participation in the Energy Efficiency Rebates. I understand that Enbridge Gas will disclose my Participant Information to the Ontario Energy Board for the purposes of the Ontario Energy Board fulfilling its legal obligations and reviewing Enbridge Gas’ operations in relation to the Energy Efficiency Rebates; provided that such Participant Information will otherwise be held confidential except as required by law. Enbridge Gas may collect and use my personal information for the purposes of reporting on the Energy Efficiency Rebates, sending follow-up surveys, conducting studies, audits, evaluations, or other verifications related to the Energy Efficiency Rebates, and for other purposes lawfully permitted by privacy laws. In connection with my participation in the Energy Efficiency Rebates, I understand that Enbridge Gas may contact me directly for the above purposes. Further to this, I acknowledge that my Participant Information may be disclosed to third parties pursuant to applicable access to information legislation and/or other legal authority.