In order to serve you better, please select your Enbridge Gas location services.
We noticed you are visiting from Utah, would you like to visit our Utah site?
Keeping your natural gas meter accessible and appliance vents clear throughout the year is essential to your home’s safety and well-being. Blocked meters or vents can lead to gas leaks, service interruptions, appliance malfunctions, or even dangerous carbon monoxide buildup.
During warmer months, keep the area free of plants, shrubbery, and landscaping to help prevent safety hazards and ensure proper operation of your gas service.
Snow, ice, or debris around your gas meter or vents can:
Keeping your meter clear helps prevent these risks and ensures your system operates safely.
Call us right away if:
North Carolina: 1-877-776-2427
Ohio: 1-877-542-2630
Ontario: 1-866-763-5427
Utah, Wyoming and Idaho: 1-800-767-1689
Keep your gas meter safe and accessible year-round with simple seasonal maintenance. Select a season below to see what to check and when.
Keep the area around your gas meter clear of plants, shrubs, and landscaping.
Keep a clear path to your meter for easy access during readings and emergencies.
Repair leaky gutters or outdoor faucets right away to prevent water from dripping onto your meter and vents.
Never hit or kick the natural gas meter and vents.
Never use sharp objects, a shovel or a blower on the natural gas meter or vents.
After a storm, use a broom or soft brush to clear snow, ice, and debris.
Keep a clear path to your meter for readings and emergencies.
Remove any large icicles hanging above or on the natural gas meter and vents.
If your natural gas meter is near a sidewalk or driveway, ensure it’s visible to snowplow drivers.
Never hit or kick the natural gas meter and vents.
Never use sharp objects, a shovel or a blower on the natural gas meter or vents.
Do not try to break or melt the ice buildup.
As a resident or the property owner, you are responsible for maintaining the gas line that extends past the gas meter into your home and for the safe operation, maintenance and repair of the natural gas appliances.
You should clear your natural gas meter and natural gas appliance vents often. In winter months, after every storm, gently clear snow or ice with a soft broom or brush. Protect the natural gas meter from overhead hazards such as icicles. In warmer months, keep the area free of plants, shrubbery and landscaping.
It’s also important to maintain a clear path to your natural gas meter so it can be reached safely at all times for accurate meter readings and emergency situations. Please ensure any pets are identified through a sign as they will need to be removed from the area to access the meter when needed.
Call us at the above mentioned numbers to report icing buildup—we’ll take care of it for you. Do not try to melt or break the ice yourself. Never hit, kick or use sharp objects on your natural gas meter.
Repair any leaks right away. Water dripping on your natural gas meter, regulator or natural gas appliance vents can freeze, cause damage and create a safety hazard.
Call us at above mentioned numbers if you suspect a problem.
Yes. If your meter is in one of Utah's high-snowfall areas and/or you regularly have snow burying the meter, please contact us at 1-800-323-5517 for a snow shelter evaluation. Read more about gas meter protection.
Every natural gas meter installation has a regulator and a pressure relief vent. Buildup can impact the ability to control the pressure of the natural gas supplied to your home, which could lead to a loss of heat, a fire or even an explosion.
Snow or ice buildup can also damage your natural gas meter’s piping, which could cause a natural gas leak.
Appliance intake and exhaust vents that are blocked by snow, ice or other debris can cause natural gas appliances to malfunction, which could release dangerous carbon monoxide into your home.
