Safety

Your safety is our top priority

At Enbridge Gas, safety is at the core of everything we do.

Natural gas is a safe and reliable energy source that millions of people rely on every day—for heating, cooking, and hot water.

As a property owner, you play an important role in keeping your home or business safe. This includes maintaining the natural gas piping from the meter, keeping appliances in good working order, and installing carbon monoxide (CO) detectors.

We are here to help. Enbridge Gas provides the information you need to stay safe and prepared—at home, at work or in your community.

Gas leak? Act fast

Leave the area immediately.
Avoid using phones or switches nearby.
Call 911 or Enbridge Gas from a safe location.

Emergency contact numbers vary by service area. Please select your location from below:

Safety information for your home and property

Learn what to do around natural gas lines and equipment in the event of an emergency.

Smell gas?

If you smell rotten eggs or sulfur, it may be a natural gas leak—leave the area immediately and call 911.

Protect your home

Prevent carbon monoxide poisoning

Know the symptoms of carbon monoxide (CO) poisoning and how to prevent it.

Know the signs of CO leak

Stay on top of appliance safety

Have natural gas appliances inspected annually by a qualified, licensed heating contractor.

Appliance tips

Keep your gas meter clear

Clear debris, snow and ice off your natural gas meter and appliance exhaust vents.

Avoid risks

Blocked sewer?

Get a free sewer safety inspection before trying to clear a blocked sewer.

Avoid cross bores

Digging & construction safety

Before you dig or start construction, make sure you know where underground natural gas lines and other utilities are located. This helps prevent damage, service interruptions, and serious injuries.

Planning to dig at home? Start here
Are you a contractor? Get the details

Request a locate

Emergency preparedness and gas outages

Learn how to prepare for natural disasters, respond safely during flooding and other extreme weather events, and understand what to expect during natural gas outages and service disruptions.

Prepare for emergencies

Technicians repairing underground gas pipelines

Commitment to safe and compliant pipeline operations

Ensuring safe and compliant pipeline operations is a top priority for us. Read all the safety information you need to know, including essential facts about natural gas, safety protocols for natural gas emergencies, call-before-you-dig guidelines, and right-of-way information.

Find out more