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Property claims related to meter reading: Submit your claim as soon as possible and within 30 days. Delays in submitting a claim may make it difficult to review evidence and investigate the damage.

Safety violation gas leak disputes: Enbridge Gas uses a manometer to test for gas leaks. If you are disputing a safety violation, your contractor must use a manometer and submit the test results. Alternative testing methods will not be accepted for review.

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Claim information

Please allow a minimum of 90 days from date of receipt to be contacted for a status update.

Prior to any settlement funds being paid, the claimant will be required to sign a full and final release in a form prescribed by Enbridge Gas.