While rare, it’s possible that a natural gas line is unintentionally installed through a sewer line. Unexpected plumbing issues can be messy and frustrating. However, if you’re dealing with a wet basement due to a backed up sewer it’s important to put safety first.
- Before you or your plumber attempts to clear a blocked sewer line, call Ontario One Call at 1-800-400-2255 for a free natural gas sewer safety inspection.
- Using motorized or water-jetting equipment to clear a blocked sewer line could damage the natural gas line, resulting in a serious safety issue.
- Signs that a natural gas line has been damaged during the clearing of a sewer service line could include bubbling water, a hissing sound, natural gas smell (rotten eggs), and blowing dirt.
- If you smell gas or think you have a gas leak, leave the area and call us at 1-866-763-5427.