Sewer safety

While rare, it’s possible that a natural gas line is unintentionally installed through a sewer line. Unexpected plumbing issues can be messy and frustrating. However, if you’re dealing with a wet basement due to a backed up sewer it’s important to put safety first.

  • Before you or your plumber attempts to clear a blocked sewer line, call Ontario One Call at 1-800-400-2255 for a free natural gas sewer safety inspection.
  • Using motorized or water-jetting equipment to clear a blocked sewer line could damage the natural gas line, resulting in a serious safety issue.
  • Signs that a natural gas line has been damaged during the clearing of a sewer service line could include bubbling water, a hissing sound, natural gas smell (rotten eggs), and blowing dirt.
  • If you smell gas or think you have a gas leak, leave the area and call us at 1-866-763-5427.
man inspecting chimney

Carbon monoxide safety

if you smell gas call 1-866-763-5427

Smell gas ?

snow gas meter

Keep your meter clear