Commercial Custom Retrofit Program

How it works

Your ESA will work with you to identify opportunities, develop an energy efficiency plan and maximize available incentives.

* Institutional customers include universities, colleges, hospitals, military bases and district energy providers.

Terms and Conditions: 
Contact an Enbridge Gas Energy Solutions Advisor to confirm your project’s eligibility. All Commercial Custom Retrofit projects must be pre-approved by Enbridge Gas to qualify for incentives. HST will not be included in incentive payments. Incentives are only made available to customers where Enbridge Gas energy efficiency offer(s) have impacted the customer’s decision to proceed with the improvement(s). Incentive cannot exceed 75 percent of the energy efficiency upgrade costs (‘upgrade costs’ refer to the difference between the equipment and implementation costs of the energy-efficient option and those of the alternate option considered), to a maximum of $100,000 per project (for institutional customers, to a maximum of $500,000 per project). For all Enbridge Gas special offers/campaigns for commercial customers, please refer to the special offer/campaign terms and conditions for eligibility criteria, incentive rate and incentive maximum. To receive an incentive, a completed 2026 Commercial Custom application form and proof of purchase matched to installation address must be provided to Enbridge Gas. Incentive offers are available between Jan. 1, 2026 and Oct. 31, 2026.

Commercial controls offer is available to all Enbridge Gas commercial customers. For institutional demand control ventilation (DCV) projects, please contact your Energy Solutions Advisor for eligibility criteria. Incentives are calculated based on natural gas savings ($/m³ rate), up to 75 percent of energy efficiency upgrade costs, to a maximum of $100,000 per project. To qualify for $1.20/m³, equipment must be installed and submitted with required documentation by Oct. 31, 2026. "Installed" indicates that the upgrade is operational and functioning as expected. Incentive offers are subject to change based on budget availability.

¹ To qualify for the controls limited-time offer, a purchase order must be issued by June 30, 2026, and projects must be completed and submitted by Oct. 31, 2026.

² To qualify for the controls limited-time offer, a purchase order must be issued by August 31, 2026, and projects must be completed and submitted by Oct. 31, 2026.

³ Upgrade costs refer to the difference between the equipment and implementation costs of the energy-efficient option and those of the alternate option considered. Incentive cannot exceed 75 percent of the energy efficiency upgrade costs, to a maximum of $100,000 per project.

⁴ Upgrade costs refer to the difference between the equipment and implementation costs of the energy-efficient option and those of the alternate option considered. Incentive cannot exceed 75 percent of the energy efficiency upgrade costs, to a maximum of $500,000 per project.

Disclaimers:
^†Any references to energy savings is based on the assumption that the participant is reducing their natural gas consumption through participation in the Commercial Custom Retrofit Program. The savings claim for the featured case study is provided for informational purposes only and is based on estimated natural gas savings of 73,802 at $0.30/m³. These projections are specific to this example, and actual savings may vary for each project.