With a core value of safety, Enbridge Gas continues its focus on implementing cybersecurity measures to protect our customer’s confidential information. As of Dec. 1, 2022, we are extending our cybersecurity efforts to My Account and our virtual assistant cozE, providing customers the option to use multi-factor authentication (MFA) as part of the log in process.
MFA security will help protect confidential customer information from unauthorized access if a user’s password is compromised. When launched, customers using these applications will be prompted to set up MFA when they log in. Once the set up is complete, users will be required to enter a code before accessing their information.