Rate 20 service is for commercial or industrial customers who consume a minimum of 14,000 m3 of natural gas each day. These customers typically use natural gas for manufacturing and processing of goods – such as pulp and paper, mining, institutions, power generation, and food and beverage production. Rate 20 customers are required to sign a distribution contract with Enbridge Gas.
- Rate Information
- Rate 20 Approved Rates
- Union North approved gas supply charges (if natural gas is supplied by Enbridge Gas)
- What has changed with your rate?
- Miscellaneous Non-Energy Charges (Appendix E)
Distribution (Sales Service and T-Service)
- Contract (Contract cover - customer information and signatory pages)
- General Contract Parameters (Schedule 1 provides specific details that were agreed to between Enbridge Gas and the customer)
- Service Terms and Conditions (Schedule 2 - terms and conditions specific to a service)
- General Terms and Conditions (Generic working rules for all in-franchise contracts and are the terms that are common to all North and South in-franchise services).
Bundled Transportation (BT)
- Contract (Contract cover - includes signatory page)
- Contract parameters (Schedule 1 provides specific details that were agreed to between Enbridge Gas and the customer)
- Service Terms and Conditions (Schedule 2 provides the terms and conditions specific to the service)
- End use locations in the contract (Schedule 3 provides end use locations for a Bundled T contract
- General Terms and Conditions (Common to all North and South in-franchise services)
- Union North Direct Purchase Service
- North Transportation Service - T-Service
- North T-Service Transportation from Dawn
- T-Service Customer Balancing Service (CBS)
- Bundled Transportation Balancing services are available. For more information, visit our Balancing services page.
- Enbridge Gas provides interruptible supply and/or transportation functionality through the rate 25 rate schedule.
- Enbridge Gas provides additional balancing services for customers through the rate 30 rate schedule.
- Authorization of Interruptible Direct Purchase (DP) Balancing Transactions
To define the evaluation criteria Enbridge Gas applies when a customer requests authorization for a direct purchase balancing transaction. - North T-Service Transportation from Dawn
This policy will ensure consistent and fair treatment when a customer requests the option to purchase firm transportation capacity from Dawn to any of Union's North East delivery areas. - Obligated Daily Contract Quantity (DCQ) -- Union North
This policy will ensure consistent and fair treatment of changes to a customer's obligated Daily Contract Quantity (DCQ). - Priority of Service
This policy provides information regarding the processing of interruptions or scheduling reductions, to interruptible services, when requested services exceed available capacity under normal operating conditions. - Service Switching
This policy ensures equitable treatment of customer requests to move between any of Enbridge Gas' four services: Sales Service, Bundled-T, Transportation Service or Unbundled Service. - TCPL Turnback
The purpose of this policy is to provide an overview of how Enbridge Gas will facilitate T-service customer requests to turnback temporarily assigned TransCanada Pipelines (TCPL) capacity as part of their Direct Purchase contract. - Temporarily Changing Existing Customer Obligated Points of Receipt
This policy applies to all existing Bundled-T and T-Service direct purchase customers in Enbridge Gas' Union rate zones.
