The Ontario Energy Board (OEB) has approved changes in the rates customers pay starting July 1, 2022. Every three months we carefully review market prices, compare them with the rates customers currently pay and adjust rates up or down.

The continuing Russian conflict paired with increased global demand for U.S. liquefied natural gas (LNG) exports has resulted in historically high natural gas market prices, which are anticipated to continue for some time.

We understand that energy affordability is a priority for Ontario families and businesses. Since October 2021, Enbridge Gas, working with the Ontario Energy Board and the government of Ontario, has taken steps to moderate natural gas market price increases by extending the recovery of these costs over 24 months. The total bill increase for a typical residential customer will be about $5 a month over the next three-month (July-September) period.

Implementing a change during the summer months, when gas use is at its lowest, will help to moderate the impact on household energy costs.


Natural gas is still the best value for your energy dollar

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While natural gas market prices fluctuate based on things like higher use in colder weather, natural gas remains the best value for your energy dollar at about half the cost of electricity, oil or propane, and natural gas prices are expected to remain competitive for years to come.


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Rates are approved by our regulator, the Ontario Energy Board (OEB), which ensures that they are fair and reasonable.


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Enbridge Gas works to reduce the impact of market price changes for our customers. We buy gas using a diversity of contract lengths which helps to moderate price swings. When market increases are large, we defer a portion of the increase. We also buy and store the gas in advance so it’s available when needed during the cold winter months.


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You pay what we pay—we pass the costs to buy natural gas from the market on to you without marking up the price.


Natural gas savings compared to other energy sources*

  Natural gas Heating oil Electricity Propane
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Support for customers

We’re committed to helping homes and businesses manage their natural gas bills. If you have concerns about paying your bill, support is available.

Enhanced payment plans

If you need more flexibility on payment dates and amounts, you can arrange to make installment payments to avoid late fees and disconnection.

Payment difficulties

Get a $1000 emergency grant

If you’re having difficulty paying past-due bills, the Low-Income Energy Assistance Program provides emergency relief with financial grants of up to $1000 per calendar year.

More information is available through United Way Simcoe Muskoka.


Help to save energy and reduce costs

We have programs to help homes and businesses lower natural gas use, save money and improve indoor comfort.

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Free upgrades for income-qualified homes

Get free insulation, draft proofing and a smart thermostat.

Apply now
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Up to $5,000 for energy-efficiency upgrades

Save on insulation, air sealing, windows, water heaters and more.

See upgrades
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Helping businesses save

Reduce costs with expert help and financial incentives.

Start saving
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Tips to save energy and reduce costs

There are lots of simple changes you can make at home that require little-to-no investment. Explore our helpful guides to see where you can make improvements and how to get expert help for bigger upgrades.

Tips to save

*Based on 2,400 m3 annual consumption.
Notes: Natural gas prices are based on rates in effect as of April 1, 2022. Oil and propane prices are based on the latest available retail prices. Electricity rate based on Toronto Hydro rates as of January 1, 2022 and RPP customers that are on TOU pricing. It includes the new Ontario Electricity Rebate (OER). Costs have been calculated for the equivalent energy consumed and include all service, delivery and energy charges. Carbon price is included for all energy types as reported. HST is not included.