The Ontario Energy Board (OEB) has approved changes in the rates customers pay starting Oct. 1, 2022. Every three months we carefully review market prices, compare them with the rates customers currently pay and adjust rates up or down.

The continuing Russian conflict paired with strong domestic demand and increased global demand for U.S. liquefied natural gas (LNG) exports has resulted in historically high natural gas market prices, which are anticipated to continue for some time.

We understand that energy affordability is a priority for Ontario families and businesses. With the OEB’s approval, from October 2021 to September 2022, we took steps to smooth out the actual increase in natural gas prices charged by Enbridge Gas to help customers manage their energy bills. We will continue to gradually recover the smoothed out costs over the coming months. While we see another increase in prices, the magnitude of the increase is proportionally smaller than increases in the past year.


Natural gas is still the best value for your energy dollar

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While natural gas market prices fluctuate based on things like higher use in colder weather, natural gas remains the best value for your energy dollar at about half the cost of oil or propane, about 23 percent less than electricity and it is a highly reliable energy source.

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Rates are approved by our regulator, the OEB, which ensures that they are fair and reasonable.

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Enbridge Gas works to reduce the impact of market price changes for our customers. We buy gas using a diversity of contract lengths which helps to moderate price swings. When market increases are large, we mitigate a portion of the increase. We also buy and store the gas in advance so it’s available when needed during the cold winter months.

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You pay what we pay—we pass the costs to buy natural gas from the market on to you without marking up the price.

Natural gas savings compared to other energy sources*

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Support for customers

We’re committed to helping homes and businesses manage their natural gas bills. If you have concerns about paying your bill, support is available.

Enhanced payment plans

If you need more flexibility on payment dates and amounts, you can arrange to make installment payments to avoid late fees and disconnection.

Payment difficulties

Get a $1000 emergency grant

If you’re having difficulty paying past-due bills, the Low-Income Energy Assistance Program provides emergency relief with financial grants of up to $1000 per calendar year.

More information is available through United Way Simcoe Muskoka.


Help to save energy and reduce costs

We have programs to help homes and businesses lower natural gas use, save money and improve indoor comfort.

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Free upgrades for income-qualified homes

Get free insulation, draft proofing and a smart thermostat.

Apply now
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Up to $5,000 for energy-efficiency upgrades

Save on insulation, air sealing, windows, water heaters and more.

See upgrades
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Helping businesses save

Reduce costs with expert help and financial incentives.

Start saving
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Tips to save energy and reduce costs

There are lots of simple changes you can make at home that require little-to-no investment. Explore our helpful guides to see where you can make improvements and how to get expert help for bigger upgrades.

Tips to save

*Based on 2,400 m3 annual consumption.
Notes: Natural gas prices are based on Rate M1 rates in effect as of Oct. 1, 2022 and includes the $0.23 per m³ expansion surcharge. Oil and propane prices are based on the latest available retail prices. Electricity rates based Hydro One Distribution rates (Mid-density R1) as of Jan. 1, 2022 and RPP customers that are on TOU pricing. It includes the new Ontario Electricity Rebate (OER). Costs have been calculated for the equivalent energy consumed and include all service, delivery and energy charges. Carbon price is included for all energy types as reported. HST is not included.