Why keep your meter clear?

Prevent an appliance malfunction or service interruption

Your safety comes first—that’s why we’re reminding you to always keep your natural gas meter and appliance exhaust vents clear of debris throughout the year, especially snow and ice.


    Clear meter checklist

    ✔ Regularly check your meter, gas piping and vents to ensure they are clear of debris.

    ✔ After a storm, gently use a broom or soft brush to clean snow, ice or other debris off your meter and vents.

    ✔ Avoid hitting, kicking and using sharp objects on the meter and vents.

    ✔ Leaky eavestroughs? Repair right away to prevent water dripping on your gas meter and vents.

    ✔ Meter near a sidewalk or driveway? Please ensure it’s visible to snowplow drivers.


Need to report an icing problem?

If you suspect a problem or cannot remove the ice yourself, you can call us.

If you are in the previous Enbridge Gas Distribution area, please call 1-866-763-5427.
If you are in the previous Union Gas area, please call 1-877-969-0999. 

man installing CO2 detector

Carbon monoxide safety

if you smell gas call 1-866-763-5427

Smell gas?

man sewer inspection

Sewer safety