My bill

After listening to your feedback, we've made a few improvements to your bill. Using clear, simple and intuitive design, our new bill makes it quick and easy to find the details you care about.

Browse frequently asked questions about your bill.

A clearer, simpler bill

See what you owe, and when

We've kept the most important information right up front, so it's easy to scan.


Get a snapshot of your charges

This easy-to-read graph gives you a clear breakdown of where your money goes.


Know what you're spending

See exactly how much the energy you used costs this month, and per day.


Track your energy usage

Quickly scan your usage over the last 13 months, making it easy to spot any unusual patterns.


On budget billing?

See how your actual usage compares with your monthly installments.


Meter reading made easy

Get the key details about your meter reading, at a glance.


How to pay your bill

Choose from a variety of payment options.

See options

Sign up for eBill

Avoid the mailbox and have your bill delivered to your inbox.

Learn more


Frequently asked questions

We've made these changes, based on customer feedback, to make it easier for you to understand your usage and charges.

We've made it easier to track your gas usage, so you can see exactly how much you're using, month after month. We can help you make smart choices to save on energy and gas usage with rebates and incentives.

Avoid the mailbox and have your bill delivered to your inbox. Sign up for eBill, and you will receive an email letting you know your bill is ready to be viewed online. You can also receive a PDF version of your bill for your records. With My Account, you can also access past bills.

A Budget Billing Plan (BBP) makes it easier to budget every month. With BBP, you pay roughly the same amount, every month. This set payment is based on your gas history, expected rates and weather forecasts. Learn more.

The price of natural gas is set in the marketplace and changes all the time, depending on factors, such as weather. To better understand how gas rates are set, please watch this short video or see our Understanding gas rates page.

Enbridge provides a billing service to many different energy-service companies that are not owned by or affiliated with Enbridge. Buying a service from a participating contractor can help make paying bills more convenient, streamline multiple accounts into one bill, or make one monthly payment to Enbridge. Enbridge does not recommend, endorse or guarantee the products or services offered by such companies.

If you decided to buy a product or service from a participating company, their charges will appear in the section called Charges From Other Companies. The service provider's name and phone number will appear with their charges on your bill. For questions about their product, service or charges, contact them directly. View the list of participating companies.